Due to the digital nature of SelahScribe Studio™ downloadable products and the immediate access provided after purchase, all digital-product sales are generally final and non-refundable.
If you experience a verified technical problem accessing a purchased file, receive a duplicate charge, receive an incorrect file, or encounter another legitimate order issue, please contact SelahScribe Studio™ so we can investigate and assist.
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Please include your name, order information, product purchased, and a description of the problem.
This policy does not limit any rights or remedies that cannot lawfully be excluded under applicable law or the policies of the payment or commerce platform processing the transaction.
Products purchased through Payhip may also be subject to applicable Payhip transaction and platform policies.